Support

We are committed to providing you with the assistance you need to make the most of our platform. Whether you are new to Datamap or an experienced user, we have resources to help you navigate and utilize our system effectively.

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User manual

Step-by-step instructions, tips, and troubleshooting advice to help you with all aspects of the platform.

Access the user manualopen_in_new
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Institutional support

For inquiries or personalized assistance about the project, Pedro is available to help.

pedro.correa@usp.brmail
engineering

Technical support

If you encounter any issues using the platform, our technical support team is here to help.

amaia@usp.brmail

Frequently asked questions

Explore our FAQ section for quick answers to common questions about Datamap. This section covers a wide range of topics, from basic features to advanced functionalities.

Community forum

Join our community forum to connect with other Datamap users, share experiences, and seek advice. The forum is a great place to exchange ideas, learn from others, and stay updated on the latest developments and best practices.

Feedback

Thank you for using Datamap. We are dedicated to ensuring your experience with our platform is as smooth and productive as possible. If you have any feedback or suggestions, please do not hesitate to contact us.